To ensure that you are fully informed about our personal data processing practices, we would like to provide you with the following information:
Email addresses are used to distinguish customers and enable them to sign in to our store by entering their email address and password. We also use email addresses to send account-related emails, such as order status notifications and password reset emails. Therefore, it is necessary for us to store your email address while you are our customer.
Other profile fields that may be present on the registration page are stored alongside your email address. This information may be used to contact you if necessary.
We use the information in the billing and shipping address section to determine available shipping and payment methods for your location. This information may also be shared with our shipping or payment method providers to complete the payment or shipping process when you submit your order.
Some members of our staff and/or vendors who sell products in our store and use our administration panel may have access to your data. Access is provided on a need-to-know basis in order to operate the store. For example, a vendor only receives your data if you ordered something from them, so that they can fulfill your order.
We value your privacy and are committed to protecting your personal data. If you decide that you no longer wish to use our store, or would like us to remove your personal data from our database, please send an email to [email protected]. Additionally, if you believe that your personal data has been misused, you have the right to lodge a complaint with a supervisory authority. We are obliged by the EU General Data Protection Regulation to inform you of this right. Please be assured that we have no intention of misusing your data.
By agreeing to our personal data processing practices, you can proceed with your registration and use our website with confidence. Thank you for choosing Escom Enhanced Solutions.